1. Introduction

Digital Unbounded Intranet Site ("Digital Unbounded", "we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is processed responsibly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access or use the Digital Unbounded Intranet Site ("the Site"), our services, applications, and related platforms.

This Privacy Policy has been developed in accordance with:

  • The Protection of Personal Information Act, 2013 (POPIA) of South Africa;
  • The General Data Protection Regulation (EU) 2016/679 (GDPR) where applicable; and
  • Other applicable data protection legislation.

By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

Personal Information You Provide

This may include:

  • Full name
  • Email address
  • Telephone number
  • Residential or business address
  • Job title
  • Company or organisation
  • Username and password
  • Profile information
  • Any information submitted through forms, surveys or support requests

Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Device identifiers
  • Access dates and times
  • Pages viewed
  • Referring website
  • Clickstream information
  • Session information
  • Cookies and similar tracking technologies

Optional Information

Where you voluntarily provide additional information, such as interests, preferences or profile details, we process such information only for the purposes explained at the time of collection.

3. Special Personal Information

Digital Unbounded does not intentionally collect or process special categories of personal information (including information relating to race, religion, health, political opinions, biometric information, sexual orientation or trade union membership) unless:

  • required by law;
  • necessary for providing a specific service;
  • you have provided explicit consent; or
  • another lawful basis exists under POPIA or GDPR.

4. How We Use Your Information

We process personal information for legitimate business purposes, including to:

  • Provide access to the Site
  • Create and manage user accounts
  • Authenticate users
  • Deliver requested services
  • Communicate with users
  • Respond to enquiries
  • Provide technical support
  • Improve our products and services
  • Maintain website security
  • Detect fraud and unlawful activity
  • Comply with legal obligations
  • Produce anonymous statistical reports
  • Send service announcements
  • Send marketing communications where legally permitted or where consent has been obtained

5. Legal Basis for Processing (GDPR)

Where GDPR applies, we process personal information based on one or more of the following lawful grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Protection of vital interests
  • Legitimate business interests that do not override your rights and freedoms

Where consent is relied upon, you may withdraw your consent at any time.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Trusted service providers
  • Cloud hosting providers
  • IT support providers
  • Email communication providers
  • Analytics providers
  • Professional advisers
  • Regulatory authorities where legally required
  • Law enforcement agencies where required by law

All third parties processing personal information on our behalf are contractually required to maintain appropriate confidentiality and security measures.

7. International Transfers

Your personal information may be transferred to and processed in countries outside South Africa or the European Economic Area where our service providers operate.

Where international transfers occur, we ensure appropriate safeguards are implemented, including:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions
  • Data Processing Agreements
  • Other legally recognised safeguards

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality
  • Remember user preferences
  • Improve website performance
  • Analyse website usage
  • Enhance user experience
  • Provide security features

Where legally required, we obtain your consent before placing non-essential cookies.

You may manage cookie preferences through your browser settings or our cookie management tools.

Disabling cookies may affect the functionality of certain parts of the Site.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Meet regulatory requirements

When personal information is no longer required, it is securely deleted, anonymised or destroyed.

10. Security of Personal Information

We implement appropriate technical and organisational security measures designed to protect personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Accidental destruction
  • Unlawful disclosure

Security measures include, where appropriate:

  • SSL/TLS encryption
  • Secure servers
  • Firewalls
  • Access controls
  • Multi-factor authentication
  • Password protection
  • Regular security monitoring
  • Security updates and vulnerability management

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with a supervisory authority
  • Request information regarding how your personal information is processed

Requests may be submitted using the contact details below.

12. Marketing Communications

Where permitted by law, we may send newsletters, product updates or promotional communications.

You may unsubscribe at any time by:

  • Clicking the unsubscribe link in our emails;
  • Updating your communication preferences; or
  • Contacting us directly.

13. Children's Privacy

Our services are not directed at children under the age of 18 unless specifically indicated.

We do not knowingly collect personal information from children without appropriate parental or legal guardian consent where required by law.

If we become aware that we have collected such information unlawfully, we will promptly delete it.

14. Third-Party Websites

Our Site may contain links to external websites.

We are not responsible for the privacy practices, content or security of third-party websites. We encourage users to review the privacy policies of those websites before providing any personal information.

15. Data Breach Notification

If a personal information breach occurs that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and affected individuals where required by POPIA, GDPR or other applicable laws.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.

The revised version will be published on this page together with the updated "Last Updated" date.

Continued use of the Site following publication of changes constitutes acknowledgement of the updated Privacy Policy.

17. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Digital Unbounded Intranet Site

Email: admin@digitalunbounded.com

Website: https://www.digitalunbounded.com

18. Information Officer (POPIA)

In accordance with POPIA, Digital Unbounded has appointed an Information Officer responsible for ensuring compliance with applicable data protection legislation.

Information Officer: [Insert Name]

Email: admin@digitalunbounded.com

19. Complaints

If you believe your personal information has not been processed in accordance with applicable law, you may lodge a complaint with us using the contact details above.

Where applicable, you may also lodge a complaint with:

South African Information Regulator

Website: https://www.justice.gov.za/inforeg/

or

Your local Data Protection Authority within the European Union if the GDPR applies to the processing of your personal information.